Student Help
Yaqeen platform is characterized by the ease of registration and logging into your account in very easy ways and verifying identity
Where you can create an account through the platform by clicking on Register, then Register New as a Student, then enter the phone number and complete the data such as name and email, enter the password and agree to the terms and conditions and policies of the platform
In this way, you become one of the users of the platform
As for the way to log into your account, click on Register, then Log in
Enter the phone number and password, then click on Log in
After successfully logging in, you can access all the explanations registered in it, browse the platform content, and follow your progress in learning.
You can recover your password by clicking on the Recover Password button
And write the phone number previously registered with us
You will receive a text message showing the verification number
Enter the code and then you can change the password and log in to your account again
Yaqeen platform provides 4 ways to subscribe:
1- Via the branch: Go directly to the Printly branch (Jeddah - Al-Sulaymaniyah district - Abdul Quddus Al-Ansari Street) and after paying the amount, contact us via WhatsApp 0530352123 to activate the explanation |
2- Home delivery (within Jeddah): Contact us via WhatsApp 0530352123 and request a subscription via delivery. A customer service employee will raise the request and within 48 hours a platform representative will contact you to deliver the binder (if any) and collect the subscription and delivery amount. After that, contact us again to activate the explanation |
3- Electronic payment (bank transfer - payment link): Contact us via WhatsApp 0530352123 and request a subscription via bank transfer or payment link. A customer service employee will provide you with payment data and after payment, contact us to activate the explanation |
4- Electronic payment (via the application): After choosing the subject, choose the subscription period (first round - second round - final - all periods). Complete the payment process and then contact us via WhatsApp: 0530352123 to provide you with the explanation files, channels and all means related to the explanation.
After logging in, go to the "My Tutorials" section to view the list of available lessons.
| Select the period (First Term - Second Term - Final) | Select the unit | Then select the lesson
You can communicate with the teacher in several ways:
• Via the teacher's Telegram account (you can find it by clicking on the teacher's name or in the explanation details) |
• The teacher's email (you can find it by clicking on the teacher's name or below the explanation) |
• Discussion forums on the online platform
You can watch the lessons live online and control video playback, pause, rewind, and speed up. Some lessons contain downloadable help files, such as presentations or worksheets.
- If you encounter any technical problems, you can contact the technical support team via WhatsApp messages or email: yaqeentraining@gmail.com
• The platform works on most operating systems, whether laptops, phones, or tablets. |
• Computers require only a browser, and it's recommended to use the Xvast browser for better speed. |
• Mobile phones and tablets must be running iOS or Android, and it's preferable to use a modern device to access all features.